General Terms

GENERAL TERMS – use of the website



A. Definitions

‘Conditions’ means these terms and conditions of use of our Website;

we’, ‘us’ or ‘our’ means “Zest Liverpool” and or “Zest North West” trading divisions of Zest Liverpool Ltd , registered number 10107671, registered at Cheshire House, Gorsey Lane, Widnes, WA8 0RP.

‘you’ and ‘your’ means the user of this Website; and

‘Website’ means this website.

B. Introduction

1 You may access most areas of this Website without registering your details with us. Certain areas of this Website may only be open to you if you register.

2 By accessing any part of this Website, you shall be deemed to have accepted these Conditions in full. If you do not accept these Conditions in full, you must leave this Website immediately.

3 We may revise these Conditions at any time by updating this posting. You should check this Website from time to time to review the current legal notice because it is binding on you. Certain provisions of these Conditions may be superseded by expressly designated legal notices or terms located on particular pages on this Website.

C. Use of the Website

4 You are permitted to print and download extracts from this Website for your own use on the following basis:

4.1 no documents or related graphics on this Website are modified in any way;

4.2 no graphics on this Website are used separately from accompanying text; and

4.3 our copyright and trademark notices and this permission notice appear in all copies.

5 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these Conditions, any use of extracts from this Website other than in accordance with paragraph 4 above for any purpose is prohibited. If you breach any of the terms in these Conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

6 Subject to paragraph 4, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

7 Any rights not expressly granted in these Conditions are reserved.

D. Service Access

8 While we endeavour to ensure that this Website is available 24 hours a day, we shall not be liable if for any reason this Website is unavailable at any time or for any period.

9 Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

10 We do not warrant that functions contained in this Website will be uninterrupted or error-free, or that defects will be corrected, or that the Website or the server are free of viruses or bugs (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

E. Visitor Material and Conduct

11 Other than personally identifiable information, which is covered under the Privacy Policy appearing on this Website, any material you transmit or post to this Website shall be considered non-confidential and non-proprietary. We shall have no obligations with respect to such material. We shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

12 You are prohibited from posting or transmitting to or from this Website any material:

12.1.1 that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

12.1.2 for which you have not obtained all necessary licences and/or approvals; or

12.1.3 which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or

12.1.4 which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

13 You may not misuse the Website (including, without limitation, by hacking).

14 We shall fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of paragraph 10 or paragraph 11.

F. Exclusions and Limitations

15 While we endeavour to ensure that the information on this Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.

16 The material on this Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these Conditions might have effect in relation to this Website.

17 To the extent permitted by law, we exclude all liability (whether arising in contract, tort or otherwise and whether or not due to our negligence) which we may otherwise have to you as a result of:

17.1 any technical, factual, textual or typographical inaccuracies, errors or omissions on or relating to our Website or any information on our Website;

17.2 the unavailability of our Website (or any part of it); or

17.3 any misrepresentation on or relating to our Website (other than a fraudulent misrepresentation made by us or on our behalf).

18 Under no circumstances will we be liable for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise):

18.1 loss of data;

18.2 loss of revenue or anticipated profits;

18.3 loss of business;

18.4 loss of opportunity;

18.5 loss of goodwill or injury to reputation;

18.6 losses suffered by third parties; or

18.7 any indirect, consequential, special or exemplary damages arising from the use of this Website regardless of the form of action.

19 You agree that each of these limitations is reasonable having regard to the nature of our Website.

20 None of the exclusions or limitations above shall exclude or restrict our liability for death or personal injury caused by our negligence.

21 None of the exclusions or limitations above shall affect any statutory rights which are not capable of being excluded.

22 Each of the exclusions or limitations above shall be construed as a separate, and severable, provision of these conditions.

G. Links to other websites

23 Links to third-party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third-party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk. You should also take note of the information at .

H. Intellectual Property

24 The names, images and logos identifying Zest Liverpool, Zest North West or third parties and their products and services are subject to copyright, design rights and trademarks owned by us and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppels or otherwise any licence or right to use any trademark, patent, design right or copyright of Zest Liverpool Ltd or any other third party.

I. Contributions to the Website

25 Occasionally we may invite you to comment.  Any comment section of this Website is intended to be an area where you can read and engage in lively, rational discussion on any issue. We are keen for the section to promote honest and forthright discussion of the issues and to allow people of all opinions to express their views.

26 You are welcome to post, transmit or submit messages and other materials (including any text, photographs, graphics, video or audio) to our bulletin boards, chat rooms or other designated public areas within this Website, subject to you agreeing to these Conditions.

27 You retain all copyright in any information you post on this Website. On submitting your contribution you agree to grant to us a non-exclusive, royalty-free, transferable, worldwide licence to use, copy, adapt, modify, sublicense, transmit, distribute, publish or display your contribution or any part thereof as we see fit.

J. House Rules

28 Contributions to this Website are subject to the following terms:

28.1 Our moderators will view all comments before appearing on this Website. Our moderators will assess the comments solely on the basis of the rules outlined in these Conditions. If they believe that the comment exceeds the boundaries outlined here, the comment will be deleted and will not appear. If a comment includes unacceptable elements, we reserve the right to delete the entire comment. The decision of our moderators is final and no correspondence will be entered into.

28.2 We will not respond to comments posted on this Website. If you require a response please complete the ‘Contact Us’ section of this Website.

28.3 Criteria which our moderators judge comments on include but are not limited to defamatory, libel, racism, sexism, sectarianism, obscenity, threatening language, impersonation or expressing support for a proscribed organisation.

28.4 We would ask that you use your name in comments wherever possible. Again this helps to add to the mature and constructive debate on the Website. If for any reason you decide to use a pseudonym, we would ask that you choose a name that is not offensive in any way and adheres to the boundaries outlined above.

28.5 Please do not use swear words in your comments. Please try to ensure spelling, punctuation and grammar in your comments are of a suitable standard. Due to the substantial number of comments we receive, our moderators do not have the time to correct your spelling.

28.6 Please do not post messages that are not related to the topic being discussed. We understand that discussions can widen beyond the original topic and are keen to foster debate, but comments that are irrelevant contribute nothing to the debate.

28.7 Please do not post the same comment a number of times. Once is sufficient. Our moderators check comments regularly and if you are patient it should appear within a reasonable period of time.

28.8 These Conditions may be amended from time to time. It is your responsibility to check for, and adhere to, the updated Conditions. The views expressed in the comment section in no way reflect those of Zest Liverpool Ltd or any commercial partner. We take no responsibility for posts on this Website.

28.9 Users should not breach copyright restrictions by posting information in any form (e.g. text, video, audio, graphics) to which they do not hold the copyright. Use of this Website constitutes your acknowledgement and acceptance of the Conditions outlined.

28.10 Our web server will automatically log the IP address of anyone posting a comment to the Website. Any information gathered from that process will remain confidential and will only be disclosed as required by law. For further details please refer to our Privacy Policy appearing on this Website.

K. Competitions

29 If you enter a competition with us or one of our partners or sponsors through this Website or otherwise, then such competition will be governed by our competition rules. A copy of our principal Competition Rules appears on this Website. Additional rules specific to each competition will also apply and will appear in a Competition Notice that will be published on this Website (or such other place as shall be notified) on or before the commencement of each competition.

L. Right of Automatic Suspension

30 We shall have the right to immediately suspend your access to our Website if you commit a breach of these Conditions, and the right to remove any material that we, at our sole discretion, consider to be defamatory, or otherwise in breach of any of these Conditions.

M. Indemnity

31 You will indemnify and defend us against all claims, liability, damages, costs and expenses, including legal fees, arising out of a breach of these Conditions or any use of our website.

N. Severability

32 If any of these Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of law then, to the extent and within the jurisdiction in which that term or condition is found to be illegal, invalid or unenforceable, it shall be severed and deleted and the remainder of the Conditions shall survive, remain in full force and effect, and shall continue to be binding and enforceable.

O. Privacy

33 If we gather any information about you then such information will be gathered and used by us in accordance with our Privacy Policy (a copy of which can be found elsewhere on this Website).

P. Waiver

34 No waiver by us of any breach by you of any of these Conditions shall constitute a waiver of any other breach, and no failure to exercise or partial exercise by us of any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy in part or in full.

Q. Law and Jurisdiction

35 These Conditions shall be governed by and construed in accordance with English law. All disputes arising from them shall be submitted to the exclusive jurisdiction of the English courts

R. Photographic Images Of Minors

If anyone objects to a photo or image of their child being used on the website, then we will gladly remove it. Photos from station events are uploaded to our websites in good faith. If you’d like to request an image to be removed from this website, please contact .



Where an event is promoted by Zest Liverpool Ltd but hosted by a partner then all terms and conditions of the partner and/or the venue will apply.



Where an event is organised by Zest Liverpool Ltd, a limited company incorporated in England and Wales, registered number 10107671 with a registered office at Cheshire House, Gorsey Lane, Widnes, WA8 0RP. (the “Company”) and or its commercial partners:

The Company has hired this venue (the “Venue”) in order to host the Event. By entering the Venue, you agree to be bound by the terms and conditions below (the “Conditions”).

1. All patrons must produce a valid ticket to gain entry to the Venue and upon request for inspection at any time. Failure to produce your ticket when requested may result in you being ejected from the Venue.

2. All children must have a valid ticket. Under 16’s must be accompanied by an adult. Standing areas may not be suitable for those under 16 and events may be age-restricted; it is the responsibility of the ticket holder to check these details before purchasing. Further information may be available on the station’s website/s.

3. Removing the ticket stub or defacing or altering the ticket in any way (including copying the ticket) invalidates the ticket.

4. Tickets cannot be cancelled, exchanged, refunded or returned after purchase unless the Event is cancelled and a valid ticket and purchase receipt is produced. For the avoidance of doubt amendment of show times and durations do not constitute cancellation.

5. The ticket holder has a right only to a seat/place of a value corresponding to that stated on the ticket holder’s ticket and the Company reserves the right to provide alternative seats/places to those specified on the ticket.

6. Tickets are not transferable. Re-selling a ticket for profit or commercial gain or use for competitions, promotions or hospitality packages without the express permission of the Company or (if applicable) any commercial partner will void the ticket. Failure to adhere to these conditions may result in the ticket holder being refused entry or removed from the Venue.

7. Tickets purchased from unauthorised agents are not valid and admission to the Event will not be permitted.

8. The Company or (if applicable) any commercial partner is not liable for any tickets that are lost or stolen.

9. In order to facilitate the security, safety and comfort of our patrons, the Company or (if applicable) any commercial partner reserves the right at its reasonable discretion to refuse admission and refund the ticket value.

10. Patrons may be ejected from the Venue if, in the reasonable opinion of the Company or (if applicable) its commercial partner, the ticket holder is a risk to the safety of any patron or affecting the enjoyment of other patrons and/or the running of the Event. Examples include but are not limited to being (or appearing to be) drunk or incapable or intoxicated, under age (where relevant), abusive, threatening, behaving anti socially, carrying offensive weapons or illegal substances, declining to be searched or in breach of these Conditions. No refunds will be given in these circumstances.

11. To ensure safety, security searches of persons, clothing, bags and all other items will be conducted on entry and any items which may cause danger or disruption to the Event for other patrons or are in breach of these Conditions will be confiscated.

12. Unless stated otherwise elsewhere on the Zest website, for example, where the Event includes food or drink such as a picnic event, no food or drink is permitted to be brought into the Venue. A variety of food and beverages will usually be available for purchase inside the Venue.

13. There is no re-admission once you have left the Venue.

14. CCTV and film cameras may be present at the Venue. Purchase of a ticket means you consent to filming and sound recording which may include you as a member of audience and include you in commercial distribution without payment or copyright.

15. The use of unauthorised cameras, video or sound recording equipment is prohibited and such items may be confiscated.

16. In seated areas other members of the audience may stand up during the Event.

17. Crowd surfing and moshing is strictly prohibited.

18. Animals, with the exception of assistance dogs, are not permitted in the Venue.

19. Patrons are requested to address any special needs requirements in advance of their visit by contacting either the or the venue, as directed.

20. If you experience any problems please contact a steward or duty manager as it may not be possible to resolve issues after the Event.

21. In case of emergency please follow instructions and directions from stewards, staff and/or other officials.

22. Loud music can damage hearing. Please note that strobe lights or other such effects may also be in use during a performance. The Company will endeavour to advise where appropriate, however it is the responsibility of individual patrons to enquire and the Company can take no responsibility in this regard.

23. All events are subject to licence.

24. Smoking is forbidden in any part of the Venue.

25. When purchasing alcohol if you appear to be under the age of 18 you may be asked for proof of age.

26. Official merchandise is only available from outlets within the Venue. Please be aware of unofficial traders offering inferior goods.

27. It is your responsibility to ascertain the date and time of any re-arranged Event.

28. Please consider neighbours and leave the Venue site quietly.

29. To the fullest extent permitted by law the Company will not be responsible for loss, damage or injury to any person or their property howsoever caused and in any event will not be liable for any indirect or consequential loss of any kind in contract, tort or otherwise arising as a result of or in connection with the Event in any way.

30. The Company reserves the right to amend performance times and durations.

31. English law applies to these conditions.

3. Zest UK

Current track



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